About Us

Reputable, Ethical and Proffesional

ARS Consultancy is Turkey’s first firm specializing in International Receivables Management. Established in 2011, ARS Consultancy aims at providing solutions to the problems of international receivables both in Turkey and in any country around the world. From a one customer case to full Credit Risk Management, we offer the assistance that your business needs. Our pre-legal debt collection program fees are contingency based. In other words; “No Recovery…No Fee”. We work hard for your business and our recovery successes demonstrate this.

We are the only Turkish partner of Global Credit Solutions, (turkey@gcs-group.com), the World’s leader in credit risk management. We adhere to the standards of practice detailed in multiple international organizations within our industry set forth by ACA International, GCS Group (Global Compliance Requirement Program), FDCPA and FENCA.

ARS Consultancy: Amicable Recovery Solutions
Based in Istanbul, Turkey, our team of collection specialists is highly trained. In addition to their financial knowledge, familiarity with local customs and culture, our agents are trained in negotiation, confliction
resolution, and other persuasion techniques. This emphasizes our commitment to amicable debt resolution. ARS Consultancy wants to play a supporting role in the success of your business.

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Our Mission

Our mission is to add value for our clients by helping them to achieve their desired level of fast and effective debt collection. We aim to achieve the highest recover rate with the least amount of hassle and with the lowest cost to our clients, whilst preserving our client’s goodwill and our reputation.

Our Vision

To become the first choice of International Businesses for their debt collection needs both in Turkey and anywhere around the world, by delivering superior results and unmatched customer service to increase their business profits. This vision is achieved by strong ethical values and principles of ARS Consultancy.

Our Values

  1. SUSTAINABLE SOLUTIONS: We are motivated and share the desire of our cleints for a successful and amicable recovery.
  2. TEAMWORK: We are committed to a team environment with all members encouraged to share ideas, skills and grow our company and those of our clients together.
  3. TRUST: We create long term business relationships with our clients and become a valuable asset that saves them both time and money.
  4. ULUSLARARASI STANDARTLAR: Sorunların çözümü sürecinde uluslararası ACA etik kuralları ve FDCPA (Fair Debt Collection Practices Act) ilkelerinden asla taviz vermemekteyiz.

Ayşe Burcu Arslan / Founder & Managing Director

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As an industry consultant, entrepreneur, and a professional manager, Ayse Burcu Arslan has worked in the field of ‘International Receivables Management ‘since 2007. Ayse is a graduate of Political Science and International Relations from Bogazici University Istanbul / Turkey, and holds a Master’s degree in Organizational Studies from the University of Tilburg / Netherlands. She completed her Master’s thesis in 1 year and her successful research was about the international orientation of Turkish Airlines.

Ayse Burcu Arslan recognized the need for a dedicated, Istanbul based, international, debt collection and credit risk management firm.  It is from this business, ARS Consultancy…that she helps companies around the World, navigate the global market. In addition to her many international clients, Ayse has worked with, and advised international companies both in and outside Turkey.

Ayse Burcu Arslan has pioneered the field of international debt collection in Turkey with the brand of ARSinkaso® . She has used her experience to improve her business endeavor by participating various platforms aiming at the recognition of debt collection as a separate field of expertise in Turkey.

She has given talks at Istanbul Chamber of Commerce (ITO) and Turkish Exporters Assembly (TIM) and also at international conferences as well as more than 50 invited seminars worldwide. Ayse Burcu Arslan continues to give collection trainings to Associations, Unions and also private companies with the main focus on negotiation, mediation, confliction resolution, and persuasion skills in debt collection.

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ÖDÜLLERİMİZ

AGENCY OF THE YEAR 2015

EXPERT IN TURKEY 2014